Case Studies

SAML SSO Solutions In Action

GeoDecisions

Business Challenge

GeoDecisions' client, a large government organization in New York City, wanted its internal and external users to utilize a single authentication source to register and access third-party applications in their infrastructure. To accomplish this, the client selected and implemented a Novell single identity provider that handled identity authentication for individuals who wished to access these services. GeoDecisions needed to find a solution that would enable their client's web application to integrate with the Novell Identity Provider via SAML SSO.

Solution

After researching many options, GeoDecisions chose the ComponentSpace SAML solution because it was the best available and supported solution for the .NET application back end that would allow integration with the Novell Identity Server. The solution met the requirements and technical specifications. Of particular importance was the support received during the integration. It was very professional, always friendly and extremely helpful. The responses to technical questions were prompt and very detailed. GeoDecisions was very glad when things simply started to work.

"GeoDecisions was able to successfully complete the security requirements of the project and move on with the next phase. The client was very satisfied with the results as this was the first application to use SAML accreditation after the IT organization transitioned to it. Without ComponentSpace, GeoDecisions' development team would have spent a tremendous amount of time integrating with the client’s security requirements that were new to everyone."

KONSTANTIN KIREENKOV, SENIOR DEVELOPMENT MANAGER - GEODECISIONS

Results

GeoDecisions' client’s users can now register and sign in using their network usernames and passwords, and use the registration process to securely add users from outside the network’s domain to answer the business process requirements. The GeoDecisions' team was able to complete the challenging integration by using the ComponentSpace SAML solution. As a result, the client asked GeoDecisions to provide more details about the solution used for the integration so that they could share the information with other vendors planning to integrate their solutions in the future.

SYNATEQ

Business Challenge

Users of FieldTeq Software, an OH&S compliance resource, had the option of hosting the software on premise or in the cloud. As FieldTeq was unable to connect to the customer’s directory services in a secure manner when hosted in the cloud, new user names and passwords were required. For many prospective clients this was a show-stopper.

Solution

After researching many options, John Nesbitt, Senior Software Developer at Synateq, chose the ComponentSpace SAML offering because of the flexibility, support and cost effectiveness of the product.

"The support in the pre-sales stage was nothing less than exceptional. The responses to technical questions were prompt and extremely detailed. The product works so well we have never had to lodge a support request since we bought it. This solution had so many different examples of how to use the product in different scenarios that we could immediately visualize how the product would work in our system. Given the detailed examples and documentation a prototype was developed in less than a day. After it was fully implemented, it took less than 2 hours to fully implement SSO in another one of our applications. Also the API is so easy to use, implementation required less than 10 lines of code."

JOHN NESBITT, SENIOR SOFTWARE DEVELOPER - SYNATEQ

Results

Since implementing SAML SSO, FieldTeq has been able to provide a seamless user experience. The component saved John's team over $12,000 in development and testing costs, and has worked flawlessly since being integrated into the FieldTeq software.

BDX

Business Challenge

BDX provides listing marketing services to new home builders. To increase listing exposure for their clients, a web site was developed where real estate agents could find up to date listings that matched the needs of their home buyer clients. BDX's challenge was that many of their real estate agent partners wanted to provide a private label version to their customers so it would appear to the home buyers that they were searching for listings using their technology. To create a seamless user experience SAML SSO access was required.

Solution

Using the ComponentSpace SAML component, Director of Software Development for BDX, Lee Pointer and his team were able to prototype a solution in less than two weeks. Responsive support, and comprehensive examples and documentation made implementation very easy for BDX developers and they already have six partner organizations using SSO to access their listing service.

"Our business continues to grow and our customers are comfortable with our SAML based SSO offering. It helps to speed up the time to market for integration with these partners. We now have approximately 20,000 users across our six different private label sites that have implemented SAML based SSO."

LEE POINTER, DIRECTOR OF SOFTWARE DEVELOPMENT - BDX

Results

The implementation of SAML SSO has made the web site a more attractive resource for potential partners which is driving BDX growth.

SmartBen

Business Challenge

SmartBen could see the massive potential in connecting the HR administrators, benefit enrollers, and employees of client companies directly to the benefit products they were managing and buying. With no previous experience working with SAML SSO technology, SmartBen Senior Software Engineer, Phill Smith, needed to find a company who could provide a simple SAML solution and responsive support to ensure they could complete their integration on time and on budget.

Solution

Using the ComponentSpace SAML component, SmartBen were able to provide clients with direct network access to their life and health insurance benefit providers. While working through the integration process, SmartBen developers were challenged when trying to get the API revision in place in a short amount of time. After contacting ComponentSpace support, the issues were quickly resolved and the project was able to move forward.

"I commend your support team for the rapid turnaround on a critical API enhancement which enabled the current project to move forward. The support engineer has been exemplary as a support point-of-contact: knowledgeable, accurate, responsive, and easy to work with. He worked with us to get the API revision in place in an impressively short amount of time."

PHILL SMITH, SENIOR SOFTWARE ENGINEER - SMARTBEN

Results

Since Implementing SAML SSO employees of SmartBen’s client companies are now able to explore, understand and manage their benefits in real-time without waiting for often slow responses. This has increased the value employees are now receiving from their benefits packages. Companies have now reduced costs and administration because most product offerings and support can be handled directly by the vendors. Direct integration has also reduced error-prone duplication of vendor product lines in the SmartBen system.

INFOR

Business Challenge

The Auckland City Council wanted to allow its customers access to Infor's ePathway application via RealME using single sign on technology. RealMe is a New Zealand Government backed initiative that allows users to verify their identity online when accessing government services. This would allow them to provide customers with a more user friendly experience, and improved security and consistency within different government departments. To meet the demands of their client, Infor needed to find a fast, flexible solution to seamlessly integrate their ePathway application with RealMe, while providing high level security required to protect RealMe customers sensitive data.

Solution

Under the pressure of a tight deadline, Infor's Senior Software Engineer, Mark Buckler, engaged ComponentSpace to deliver a SAML SSO solution that could quickly and easily integrate into their ePathway application.

"The product was invaluable to us achieving our goals within a tight timeframe. The SAML component did much of the heavy lifting for us, which allowed us to concentrate on the business side of things. The provided tutorials were extremely useful to us, as this was the first time anyone in our team had worked with SAML. Being able to see a basic scenario in action without writing any code ourselves helped us to understand the basic concept of what we were trying to achieve. We probably needed to write less than 100 lines of our own code in order to get this working as we needed."

MARK BUCKLER, SENIOR SOFTWARE ENGINEER - INFOR

Results

Infor have now successfully integrated the RealMe SSO service with their ePathway application using the ComponentSpace SAML offering, providing a robust, timely solution to fulfil their client's needs.