Hi support, Good day. Out of the blue, today we received a complain from customer saying they are facing 503 Service Unavailable every first time for each user after receiving SAML response to redirect to our application page (we are SP initiated, and client is IDP). However, after closing the browser and reopen again they are able to connect (as in accessing the application). This implementation was in production quite a few months but never heard of them feedback such odd issue. They reportedly saying the issue happened since yesterday 09.15 - 11.25 a.m. I have attached the log for your further diagnosis purpose. I quickly look through the log but couldn't find any abnormalities. Please do look into this matter and advice how to solve this issue. I look forward to your soonest reply. Thank you.
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