Support
Trial Support
Users evaluating our products are entitled to trial support which includes:
Standard Support
Users who purchase our products are entitled to free standard support for one year which includes:
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One year's standard support from the date of purchase
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Access to our support engineers at support@componentspace.com
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Upgrades to all minor releases of the product for one year at no extra charge
Subscription License with Priority Support
Users may choose to purchase a subscription license with priority support.
Users who purchase this license are entitled to:
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One year's priority support from the date of purchase
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Priority access to our support engineers at support@componentspace.com
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Upgrades to all major and minor releases of the product for one year at no extra charge
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The option to renew the subscription license
If purchasing a subscription license with priority support, please note that it
must be purchased at the same time as the product and that the support license type
must match that of the product.
Requesting Support
Please submit all supports requests via our support request page
or alternatively send email to support@componentspace.com.
Consulting/Implementation Inquiries
For SAML SSO consulting and implementation assistance, contact SSO Easy, our authorized implementation partner.
SSO Easy is based in the US, and can be reached at info@ssoeasy.com.
For more information, visit www.ssoeasy.com.