Support Options
Need help? Our product developers are the support staff!
Standard Support
When you purchase any our products, you are entitled to free standard support which includes:
- Comprehensive email support with our product developers until your questions or issues are 100% resolved
- All support requests answered within 24 hours (usually much quicker)
Subscription License with Priority Support
By taking advantage of our subscription license with priority support, you will be assigned a personal product developer who will quickly respond to all of your support requests.
As a priority support license holder you will receive:
- All the standard support benefits plus…
- All major and minor product upgrades for one year at no extra cost
- Priority access to your own personally assigned product developer
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