Support Options

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Standard Support

Standard Support

When you purchase our products you are entitled to free standard support which includes:

  • Comprehensive email support with product developers until your questions or issues are 100% resolved
  • All support requests answered within 12 hours (usually much quicker)
  • Personal assistance in understanding SAML SSO technology and how to use our components to achieve your desired results
Priority Support

Subscription License with Priority Support

By taking advantage of our subscription license with priority support, you will be assigned a personal product developer who will quickly respond to all support requests and ensure you meet your deadlines for SAML SSO integration.

As a priority support license holder you will receive:

  • All the above standard support benefits plus…
  • All major and minor product upgrades for one year at no extra cost
  • Priority access to your own personally assigned Product Developer

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